Guests
Upload a filled-in template to onboard a batch of guests in one go, instead of one form per guest.
Go to Guests and click Bulk upload. Pick the Property, then choose what the template should list under Include in template: Vacant beds/rooms only (the default and the safe choice) or All beds/rooms. Click Download template to get an .xlsx file pre-listing the beds/rooms you chose.
Add one row per guest against the bed/room you want them in, then choose the file and click Upload. Only .xlsx files are accepted.
If you included occupied beds/rooms in the template and a row targets one that's already occupied, uploading that row moves out the current guest and assigns the new one in their place. Stick to Vacant beds/rooms only unless you specifically intend to replace an occupant.
After uploading you get counts of created, failed, and duplicate rows. A duplicate means a guest matching that identity already exists — for each one you choose Reuse (reassigns the existing guest to the new bed/room; if the sheet's rent or deposit differs from the target's current rate, that rate gets overwritten for the bed/room itself, affecting future occupants too, not just this guest) or Skip (leave that row alone). Use Export results to save a CSV of the outcome.