Operations
Build a directory of security, plumbers, electricians, and other contacts guests can tap to call.
Go to Operations → Maintenance Contacts and pick a property. This is the directory guests see on their own Maintenance Contacts page — the same list also feeds the Assign to contact dropdown when you create a maintenance ticket.
Click Add contact. Pick a Role (Security, Plumber, Electrician, Housekeeping, etc. — a fixed list; if none appear, ask a site admin to add contact roles first), enter their Name and Phone number, then click Add contact.
Each contact has a Visible to guests switch. Turn it off to hide a contact from the guest-facing page without deleting them — a hidden contact still shows up in the maintenance-ticket assignee dropdown for you. Use Show all / Hide all above the list to toggle everyone at once. Use the pencil icon to edit a contact's details, or the trash icon to remove them permanently (removing deletes immediately, with no confirmation).