Ownership & Access
Hand off one property — or all of them — to another genXstay owner account.
Open the property → Overview tab → scroll to the Transfer ownership strip at the bottom → click Transfer.
Enter the new owner's email and click Send request. You'll see "Transfer request sent — it takes effect once they accept".
This option appears only for the actual property owner — not managers or co-owners.
From the Properties list page, click Transfer all to hand over every property you own in a single request. Properties you only manage (rather than own) are not included.
Important: this is genuinely all-or-nothing — there is no checkbox picker for selecting a few properties. Your only two options are one property (from its Overview tab) or all of them. To move a specific subset, transfer them one at a time.
Nothing changes hands until the other person acts. They go to their Settings page, find the Property transfers card ("Ownership handovers you've sent or received"), and click Accept or Decline.
A bulk transfer is accepted or declined as one batch — they can't take some properties and leave others.
The recipient must be an existing, approved, unblocked owner account, and a property can only have one pending transfer at a time.